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Retail & Ecommerce Google Ads Benchmarks (2023–2025)

CPC, Conversion Rates & ROAS Trends for Online Stores

If you’re running Google Ads for an ecommerce store, the biggest question is usually:

What kind of return should I actually expect?

This page breaks down real performance data from retail and ecommerce campaigns across 3 years, based on accounts we’ve worked with, managed, and analyzed.

Retail & Ecommerce Google Ads Benchmarks (2023–2025)

Here’s how performance has trended over time:

Retail & Ecommerce Industry Benchmarks

YearIndustryAccountsSpendImpressionsClicksConversionsCTRCVRCPCCPAConv ValueConv Value / CostZero-Conv Accounts
2023Retail & Ecommerce8$285,483.1026,155,659.00290,437.0024,552.981.11%8.45%$0.98$11.63$0.0000
2024Retail & Ecommerce10$414,198.1627,894,777449,18827133.21.60%6.00%$0.92$15.27$2,295,334.43554.16%1
2025Retail & Ecommerce11$888,431.7736,832,449832,54051,676.422.30%6.20%$1.07$17.19$10,481,011.821180%1

Retail Ecommerce Network Performance

YearIndustryNetworkSpendClicksImpressionsConversionsConv ValueCTRCVRCPCCPA
2023Retail & EcommerceCross-network$126,623.50102,389.0011,478,025.001,878.10$380,566.500.89%1.83%$1.24$67.42
2023Retail & EcommerceDiscover$0.000.000.000.00$0.00
2023Retail & EcommerceGmail$0.000.000.000.00$0.00
2023Retail & EcommerceGoogle Display Network$13,009.1647,357.004,846,916.0019,367.78$19,386.060.98%40.90%$0.27$0.67
2023Retail & EcommerceGoogle Search$142,519.70135,414.009,055,871.003,299.10$236,695.201.50%2.44%$1.05$43.20
2023Retail & EcommerceGoogle TV$0.000.000.000.00$0.00
2023Retail & EcommerceGoogle owned channels$0.000.000.000.00$0.00
2023Retail & EcommerceMaps$0.000.000.000.00$0.00
2023Retail & EcommerceSearch partners$1,179.283,699.00271,233.008.00$164.891.36%0.22%$0.32$147.41
2023Retail & EcommerceYouTube$2,151.491,578.00503,614.000.00$0.000.31%0.00%$1.36inf
2024Retail & EcommerceCross-network$286,194.20286,347.0021,987,582.0016,341.16$1,802,354.001.30%5.71%$1.00$17.51
2024Retail & EcommerceDiscover$0.000.000.000.00$0.00
2024Retail & EcommerceGmail$0.000.000.000.00$0.00
2024Retail & EcommerceGoogle Display Network$7,637.3739,667.003,458,909.006,793.00$6,789.001.15%17.13%$0.19$1.12
2024Retail & EcommerceGoogle Search$115,216.00112,559.00846,347.003,988.06$485,074.2013.30%3.54%$1.02$28.89
2024Retail & EcommerceGoogle TV$0.000.000.000.00$0.00
2024Retail & EcommerceGoogle owned channels$0.000.000.000.00$0.00
2024Retail & EcommerceMaps$0.000.000.000.00$0.00
2024Retail & EcommerceSearch partners$2,192.164,869.00239,408.0011.00$1,116.952.03%0.23%$0.45$199.29
2024Retail & EcommerceYouTube$2,958.465,746.001,362,531.000.00$0.000.42%0.00%$0.51inf
2025Retail & EcommerceCross-network$630,798.10609,824.0031,016,472.0038,675.78$8,353,175.381.97%6.34%$1.03$16.31
2025Retail & EcommerceDiscover$195.37315.0013,833.001.34$305.552.28%0.43%$0.62$145.80
2025Retail & EcommerceGmail$798.669,100.0062,464.000.00$0.0014.57%0.00%$0.09inf
2025Retail & EcommerceGoogle Display Network$2,687.209,734.001,025,449.0047.00$45.000.95%0.48%$0.28$57.17
2025Retail & EcommerceGoogle Search$250,187.20189,715.004,259,347.0012,912.30$2,120,771.184.45%6.81%$1.32$19.38
2025Retail & EcommerceGoogle TV$0.000.000.000.00$0.00
2025Retail & EcommerceGoogle owned channels$1,176.516,484.00134,293.000.00$0.004.83%0.00%$0.18inf
2025Retail & EcommerceMaps$0.000.000.000.00$0.00
2025Retail & EcommerceSearch partners$2,151.607,092.00259,424.0040.00$6,714.712.73%0.56%$0.30$53.79
2025Retail & EcommerceYouTube$437.21276.0061,167.000.00$0.000.45%0.00%$1.58inf

Retail & Ecommerce Network Insights (2023–2025)

  • Google Search remains a strong driver of high-intent conversions in retail and ecommerce, capturing users actively searching for specific products
  • Display, YouTube, and other networks contribute a significant share of impressions and traffic, playing a larger role in overall strategy compared to most service-based industries
  • From 2023 to 2025, there is a noticeable increase in multi-network usage, reflecting a shift toward full-funnel strategies that combine demand capture with demand generation
  • Conversion rates tend to be lower than service-based industries due to higher traffic volume and broader targeting across networks
  • Cost per acquisition varies widely depending on product type, pricing, and tracking accuracy, with Search often delivering the most consistent efficiency
  • Display and YouTube campaigns support product discovery, remarketing, and brand awareness, contributing indirectly to conversions rather than serving as primary drivers
  • Overall, retail and ecommerce campaigns follow a multi-network, volume-driven strategy, balancing high-intent Search traffic with broader network exposure to scale performance

 

Retail and ecommerce campaigns rely on a mix of Search and broader networks, combining high-intent conversions with larger-scale visibility and product discovery.

Key Trends in Retail & Ecommerce Google Ads

Conversion Volume Is Significantly Higher

Compared to service industries:

  • ecommerce campaigns generate more conversions
  • lower barrier to purchase
  • higher frequency transactions

This leads to:

  • more data
  • faster optimization cycles

ROAS Can Appear Very High

Retail campaigns often show:

  • high conversion value
  • strong return on ad spend

However:

  • tracking setup heavily impacts this
  • not all revenue is equal
  • margins matter more than revenue

CPC Is Moderate but Competitive

Compared to legal or home services:

  • CPC is typically lower
  • but competition is still strong
  • product-level competition drives pricing

Performance Depends Heavily on Product & Offer

Unlike service businesses:

  • results vary widely by product
  • pricing and demand play a major role
  • brand strength impacts performance

Common Issues in Ecommerce Accounts

Poor Product Segmentation

  • lumping all products together
  • inefficient bidding
  • poor performance visibility

Weak Feed Optimization

  • missing product data
  • poor titles and descriptions
  • lower visibility in shopping campaigns

Over-Reliance on Performance Max

  • lack of control
  • limited visibility into performance
  • missed optimization opportunities


Ignoring Profit Margins

  • focusing on revenue instead of profit
  • scaling unprofitable campaigns

What This Means for Ecommerce Businesses

If you’re running Google Ads:

You should expect:

  • consistent conversion volume
  • moderate CPC
  • strong potential ROAS

You should focus on:

  • product-level optimization
  • feed quality and structure
  • tracking true revenue and profitability

You should avoid:

  • optimizing for revenue alone
  • scaling without margin awareness
  • relying entirely on automated campaigns

 

How to Use These Benchmarks

These numbers give you a realistic performance range, not a guarantee.

Your results will vary based on:

  • your location
  • competition in your area
  • your website and landing pages
  • how well your campaigns are structured

Compare Your Performance

If your current results are:

  • significantly above average CPL
  • inconsistent lead flow
  • or unclear performance

There’s usually a fixable reason.

Want Help Improving Your Google Ads?

We work with businesses across industries to improve performance and efficiency in Google Ads.

We’ll show you:

  • how your account compares to industry benchmarks
  • what’s working
  • what’s likely costing you money
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